Lots of packet loss

This is not nice:

    [dan@bast:~] $ netstat -nr | tat -nr | grep default
    default            98.114.243.1       UGS        27 301523519   fxp0
    default                           2001:470:1f06:b80::1          UGS        gif0
    [dan@bast:~] $ ping -c 10 google.com
    PING google.com (74.125.228.36): 56 data bytes
    64 bytes from 74.125.228.36: icmp_seq=0 ttl=253 time=11.680 ms
    64 bytes from 74.125.228.36: icmp_seq=1 ttl=253 time=12.689 ms
    64 bytes from 74.125.228.36: icmp_seq=2 ttl=253 time=11.089 ms
    64 bytes from 74.125.228.36: icmp_seq=4 ttl=253 time=12.337 ms
    64 bytes from 74.125.228.36: icmp_seq=5 ttl=253 time=11.722 ms
    64 bytes from 74.125.228.36: icmp_seq=6 ttl=253 time=12.509 ms
    64 bytes from 74.125.228.36: icmp_seq=7 ttl=253 time=9.537 ms
    64 bytes from 74.125.228.36: icmp_seq=8 ttl=253 time=11.187 ms
    64 bytes from 74.125.228.36: icmp_seq=9 ttl=253 time=10.616 ms
     
    --- google.com ping statistics ---
    10 packets transmitted, 9 packets received, 10.0% packet loss
    round-trip min/avg/max/stddev = 9.537/11.485/12.689/0.949 ms
    [dan@bast:~] $ traceroute google.com
    traceroute: Warning: google.com has multiple addresses; using 74.125.228.35
    traceroute to google.com (74.125.228.35), 64 hops max, 40 byte packets
     1  L100.PHLAPA-VFTTP-84.verizon-gni.net (98.114.194.1)  4.432 ms  4.730 ms  4.791 ms
     2  G0-13-1-3.PHLAPA-LCR-22.verizon-gni.net (130.81.212.222)  4.764 ms  4.336 ms  5.398 ms
     3  so-3-1-0-0.PHIL-BB-RTR2.verizon-gni.net (130.81.22.60)  44.433 ms  4.873 ms *
     4  0.xe-3-0-2.XL4.IAD8.ALTER.NET (152.63.3.57)  26.399 ms
        0.xe-3-0-1.XL4.IAD8.ALTER.NET (152.63.3.69)  12.410 ms *
     5  TenGigE0-5-0-1.GW7.IAD8.ALTER.NET (152.63.37.162)  12.356 ms
        TenGigE0-7-4-0.GW7.IAD8.ALTER.NET (152.63.37.98)  12.633 ms
        TenGigE0-7-0-0.GW7.IAD8.ALTER.NET (152.63.32.198)  14.430 ms
     6  google-gw.customer.alter.net (152.179.50.62)  12.641 ms  22.531 ms  12.452 ms
     7  216.239.46.250 (216.239.46.250)  12.222 ms  12.877 ms  12.395 ms
     8  72.14.238.175 (72.14.238.175)  12.351 ms  10.599 ms  12.426 ms
     9  iad23s06-in-f3.1e100.net (74.125.228.35)  12.335 ms  12.544 ms  12.364 ms
    [dan@bast:~] $

I’m hoping Verizon can fix that. :)

This is the output from mtr (

                                     My traceroute  [v0.82]
bast.example.org (0.0.0.0)                                                Mon Oct 15 23:22:13 2012
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                          Packets               Pings
 Host                                                   Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. L100.PHLAPA-VFTTP-84.verizon-gni.net                 6.2%    32    3.6   5.3   3.2  34.2   5.5
 2. G0-13-1-3.PHLAPA-LCR-22.verizon-gni.net              9.4%    32    4.3   5.2   3.0  16.6   2.6
 3. ae0-0.PHIL-BB-RTR2.verizon-gni.net                   3.1%    32    3.5  26.2   2.9 157.6  41.1
 4. 0.xe-4-1-3.XL4.IAD8.ALTER.NET                       12.9%    31   11.5  12.9   8.1  56.8   9.7
    0.xe-3-0-2.XL4.IAD8.ALTER.NET
    0.xe-3-0-1.XL4.IAD8.ALTER.NET
 5. TenGigE0-7-4-0.GW7.IAD8.ALTER.NET                   3.2%    31   14.2  15.0  10.6  28.9   3.9
    TenGigE0-5-0-1.GW7.IAD8.ALTER.NET
    TenGigE0-7-2-0.GW7.IAD8.ALTER.NET
    TenGigE0-7-0-0.GW7.IAD8.ALTER.NET
    TenGigE0-5-0-0.GW7.IAD8.ALTER.NET
    TenGigE0-7-1-0.GW7.IAD8.ALTER.NET
 6. google-gw.customer.alter.net                       12.9%    31   10.5  16.2  10.5  62.4  12.6
 7. 216.239.46.248                                      6.5%    31   10.7  12.8  10.5  23.0   2.8
 8. 72.14.236.148                                      12.9%    31   10.8  12.3  10.6  15.5   1.5
    72.14.236.98
 9. 209.85.241.222                                      6.5%    31   33.3  29.4  23.3  70.2  12.4
    209.85.243.114
10. 216.239.48.157                                      6.5%    31  149.8 140.0  22.7 257.1  77.1
    216.239.48.59
    216.239.48.159
    216.239.48.183
11. ???
12. ve-in-f103.1e100.net                               19.4%    31   25.4  23.0  20.6  25.4   1.6
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